ONE TAP Support

Help with scanning, prices and your collection.

onetapsupport@gmail.com

Email us any question or problem and we'll get back to you, usually within 1–2 working days. Telling us the card name and attaching a screenshot helps us help you faster.

A card scanned as the wrong one, or didn't scan

Retake the photo with good lighting and the whole card in frame, flat and straight on. If it still misreads, email us the card name and a photo and we'll look into it.

A price looks wrong

Card values come from real sales data and can move day to day. Prices are a guide for information only, not a guaranteed sale value. If a price looks clearly off, email us the card name and number and we'll check it.

My collection or folders

Your collection is saved on your device. You can export it to a CSV file from the Collections screen to keep your own backup.

Privacy & terms

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